Description: www.gogotraining.com, 877-546-4446 Course Description GogoTraining is an ITIL® accredited ATO and this course fulfills all requirements to sit for your exam. The course builds on the general principles covered in the ITIL® Foundation course. It covers the capability aspects of Service Operation to enable the candidate to apply the practices and techniques. It includes Service Operations principles, activities and technology considerations. It also gives an overview of the Service Operation Processes and Functions. Additionally the course considers the interfaces between Service Operation and the other stages of the ITIL Service Lifecycle. www.gogotraining.com, 877-546-4446