CSU: ITIL v3 Change Management Objectives
Description: This video introduces the objectives for the change management process asexplained in the ITIL v3 volume Service Transition. The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University. The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these. As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality. ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the US Patent and Trademark Office.
But considering again you can look up to it against another way..
You can approve, but later decide not to implement
You can approve, but later decide to implement
You CANT approve, so you CANT implement
In this way answer D is the most incorrect:) correct me if im wrong
Little confused on the Sample Question. Answer “A” also seems to be an incorrect statement as “approved” can be interpreted as it should automatically be implemented. Not all changes are approved – some are rejected. So in my mind, both A & D are the “incorrect” statements here?
Changes that are either rejected or not approved will not be implemented. However all changes need approval – even standard changes that have automatic approval, which is still approval. Of all the answers (D) is the most correct one. Not all ITIL questions fall on the right/wrong scale, some are a bit less right or a bit more wrong. I don’t like it, but that’s the nature of ITIL V3 Exam Foundation questions. Ta, Marco
LOL….so you like the SCIFI bike I have huh? I love the services you offer to us hahaha.
Thank you marco.
Would it be possible to chat with you via MSN or something?
I still think you are wrong Marco. If I as Change Manager decline a RFC then it will never be implemented. And ofcourse both answers are wrong, but you and I both know a change gets approved first AND if approved then it might be implemented. So this means answer A is the most incorrect answer because you get to the approval first and implementation goes after it.