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Gartner® estimates that companies can reduce required licenses by 50-75% when using concurrent versus named/dedicated licensing.

With Total ITSM and Cherwell Software concurrent licensing, team members utilize a license only while working within the application. In addition, your customers who access the self-service portal do not require a license – and neither do Total ITSM and Cherwell Software Administrators who manage the system or business users who simply want to view dashboards and reports.

With Total ITSM & Cherwell Software, you can subscribe to concurrent licenses on a pay-as-you go model or take advantage of your capital budget and purchase perpetual licenses.